Duet Hearing Reviews

Wynn Wilder

Oct 6, 2026

G

Hannah Galvin is the gold standard of audiologists. She made sure to explain every step of the testing we went through and exactly what each of the results meant for why I hear/process the way that I do. I was nervous about hearing aids at first, but Hannah was so reassuring and helpful with explaining how different people have different needs, and how it’s not just a “volume level” thing, that it completely opened my understanding of the help I needed. Thank you so much Hannah and Duet!

Riley Wilder

Oct 6, 2026

G

I just want to thank Hannah and Duet so so much for their help. Hannah is so thorough and sweet and accommodating. She got me hooked up with two hearing aids and all the accessories and my heating has improved ten fold in the two weeks I’ve had them. I brought my wife back to the office and had her get her assessment and hearing aid setup done with Hannah as well. We look forward to returning for our future needs too. Thanks again!!

Aristotle Smith

Oct 3, 2026

G

My Visit today opened a new auditory vista of perception based on Ms. Hannah Galvin MS’ expertise and testing my geriatric range of hearing and ancillary cognitive functioning. Also ably supported by Ms. Kaylie Fuentes, who is as welcoming as she is Knowledgeable… - John Garrett

Richard Baker

Sep 5, 2026

G

Two sets of custom hearing protection. Two separate uses. Both work well. Thank you.

Tony Karigan

Aug 11, 2026

G

I’ve been coming to Lake Forest Hearing for many years. Dr Halvorson and her team have been so helpful providing hearing aids but more importantly they have educated me on how to preserve my hearing going forward. Thank you Lake Forest Hearing!!

Mehran Jabbarzadeh

Aug 11, 2026

G

No one discussed the cost of the services or equipment with me beforehand. I was not adequately informed about pricing prior to receiving the hearing aids and associated testing. I paid more than $5,250 for a pair of hearing aids that are available over the counter and can reportedly be purchased online for approximately $1800. Of course it needs to be programmed first. Other providers, such as Costco, offer complimentary audiometry testing and hearing aid maintenance, including free replacement in the event of loss (up to certain limits) at a fraction of the cost. I had significant cerumen (ear wax) buildup in my right eari, which prevented visualization of the tympanic membrane. This issue was missed by the audiometrist at the Lake Forest Hearing Center. The wax should have been removed prior to ordering or fitting hearing aids. They do unnecessary tests just to charge you. It's a rip off and I would avoid this place. The staff were very polite, courteous and professional.

John Munsell

Apr 23, 2026

G

Wonderful audiology care in an incredibly pleasant, efficient practice. Dr Halvorsen and her staff are so highly professional. Patient education is strongly stressed at every visit and the care is impeccable.

Dr. Katie Anderson, DC

Mar 25, 2026

G

I can’t say enough good things about the front staff—they were absolutely amazing. From the moment I walked in, I was greeted with warmth and professionalism. They were helpful, organized, and made the whole experience smooth and stress-free, from scheduling to check-out. It’s rare to find a place where both the clinical care and customer service are this outstanding. I’m truly grateful for the kindness, efficiency, and expertise of the entire team. Highly recommend!

Andrew Bigelow

Dec 18, 2025

G

This place is in the business of changing lives! I nicknamed them the miracle workers! They are so attentive to every question I have and couldn’t be more fair, reasonable, and efficient. They are so good about insurance, clarity, and there’s never a surprise charge. They are also just wonderful people who love doing what they do. I have sent so many friends their way, and they all feel the same. They are the best and i can hear so much better!!!

Janet Percy

Dec 17, 2025

G

I recently had the pleasure of visiting the Duet Lake Forest Hearing office. I was very impressed with the staff from beginning to end. The audiologist, Dr. Rachel Lowrance, was very professional and knowledgeable. She took the time to not only explain results and options, but to also listen to my concerns. She helped me develop the best plan of action for me. The hearing aids she recommended are great. I would highly recommend this place and her.

Richard Percy

Dec 17, 2025

G

I was very impressed with Duet - Lake Forest Hearing. The staff was very friendly from beginning to end. The audiologist, Rachel Lowrance was very kind and knowledgeable. She explained my results and all options available to me. I felt very comfortable with making a decision. I highly recommend this office for your hearing needs.

Alyce Pilarski

Dec 17, 2025

G

Dr Halvorson and the entire staff could not be more caring. But way beyond, is the amount of knowledge and state of the art equipment and research that they use to be true ambassadors of healthy hearing. This practice contributes beyond measure to the whole world. I am so blessed and honored to be part of this practice as a client.

Maureen Gallagher

Jul 20, 2025

G

Dr Martin is so fantastic. She is so thoughtful and helpful. My appointment went beautifully and professionaly. She is very kind and understanding. I couldnt be happier with my hearing aids. They fit perfectly, and are easy to use. She is the very best

Mary Vieregg

May 20, 2025

G

Thorough, knowledgeable, and patient-centric. Highly recommend.

sueestus

May 2, 2025

G

Very professional all- sincere and compassionate Dr. Halvorson.

Marilyn Kofler

Apr 5, 2025

G

I had just arrived in Chicago after a four hour drive from Indiana. As I removed my hearing aids, the dome on the left remained in my ear! In the morning I called Lake Forest Hearing Professionals and explained my dilemma. Rachel promised to alert the Northfield staff that I needed to be in Evanston for an 11:00 appointment. No problem, Christina told me upon arrival at 10:15! Dr. Brennan was able to remove the dome and I was well on my way to be on time. Everyone was so welcoming and hospitable! I shall remember their goodness to me with great gratitude!

robert mendoza

Mar 12, 2025

G

wife treid services last year 2024

Joseph Younes

Mar 11, 2025

G

Went for a hearing test and was charged $275 for an audiogram and then $250 to program my hearing aids. The audiologist recommended that I get a more recent model than my Phonak. She recommended that I go with Widex. I asked the cost and she said $8,000. After she stepped out and came back I asked her if the Widex hearing aids I found online for $2200 were the same pair, she said they were. She thought they were from Canada and she then stated that hearing aids are "heavily taxed" in the US. Turns out the company is located in Florida. Heavily taxed????????? After further research it turns out that Widex is ranked fourth on the list of hearing aid manufacturers, with Phonak being number one. I would avoid this place unless you like to over pay. Update: I paid for the service in full on the same day. They then billed Medicare and received a second payment and demanded the balance that Medicare did not pay. I am now looking into reporting Medicare fraud.

Jorge Sostre

Mar 4, 2025

G

I am writing to extend my heartfelt appreciation for the exceptional service provided at DUET Hearing in Lake Forest. My visits to your establishment have consistently been warm and welcoming, and the professionalism, care, and knowledge exhibited by your staff have truly set DUET Hearing apart. I highly recommend DUET Hearing to anyone in need of hearing services. The dedication shown by both the staff and ownership is evident, and the quality of care is outstanding. Please extend my gratitude to everyone involved. Keep up the great work, and thank you for the excellent service. Sincerely, George

Vimala Krishnamurthy

Feb 24, 2025

G

I have been going to this practice for decades. They are very professional and kind. Susan, their receptionist is exceptional. They treat all their patients well. Dr. Brennan always speaks clearly and ensures that I understand what she is saying. I highly recommend this practice.

Ronald Atanus

Feb 22, 2025

G

Truly Total Professionals. Safe Hearing and providing the proper tools to preserve hearing Protection and the utmost care are their goals. Each and every Staff Member treats the Patient with the utmost Courtesy and Care. The Dr's each take a personal and professional analysis of each patient's needs. I am very proud and appreciative of Our selection for Dr Halverson and Staff for all of our audio needs. Our deepest thanks to the Entire Staff. Thank You. Sincerely, Ron and Bonnie Atanus

Reggie Fabian

Sep 10, 2024

G

During my recent visit for a hearing test, I had the pleasure of consulting with Dr. Lori Ann Halverson at their new office in Lake Forest, situated in a prestigious neighborhood. The office's ambiance exudes cleanliness and spaciousness, providing a comfortable environment for patients. Dr. Halverson conducted a comprehensive hearing evaluation, meticulously explaining the potential consequences of hearing loss. The office staff, particularly Rachel, demonstrated utmost professionalism and efficiency in handling follow-ups and insurance coordination. Within a fortnight, Rachel informed me of the insurance approval and promptly scheduled an appointment for the hearing aid fitting the subsequent day. Upon my arrival, Rachel warmly welcomed me, and Dr. Halverson promptly attended to my needs. Dr. Halverson skillfully navigated the intricate process of fitting the hearing aid, making it appear effortless despite its technical complexity. The programming was completed expeditiously, ensuring a swift and efficient consultation.

Dennis Ericksen

Sep 4, 2024

G

Great people. You won't find a better hearing professional

Jonah Brue

Aug 24, 2024

G

The staff were incredible kind and professional. As someone in my early 20s, I really appreciated the thorough explanation of my test results, and their preventative approach to ear health. I would highly recommend this service to anyone regardless of age or current ear health.

Greg Petry

Aug 14, 2024

G

Very thorough! Great follow up. Highly recommended.

Kevin Lowe

Aug 14, 2024

G

Lori and her Staff at Sounhaus-Duet are fantastic. Very passionate professionals to take care of all your hearing and audiology needs.

Erin Elliott

Aug 13, 2024

G

Duet/Lake Forest Hearing has been an absolutely wonderful experience. My father has had increasingly worse hearing difficulties for the past few years, but was reluctant to go to a hearing doctor because he is very particular about avoiding the digital sounds that come with most hearing aids (likely due to his long history of being a musician). Not only does Duet carry the best analog hearing aids on the market, but they have also always been extremely attentive to my father’s sensitivity to sounds. Dr. Halvorson and her team take a vastly different approach to both practicing audiology and educating their patients so they can restore their hearing while also understanding how to prevent it from decline. 10/10 stars: we have been coming here for several years and will continue to recommend them to anyone looking for a hearing doctor.

Peter Heitman

Jul 19, 2024

G

Best medical staff that I go to and has the best dog ever. Great follow ups as well.

Michael Forman

Jun 19, 2024

G

I recently had an appointment at the new lake forest location and I was very impressed by the expectational service provided by the entire staff. It is evident that Duet Hearing prioritizes patient care above all else. They took the time to understand my goals and concerns and I have learned so much from them about the importance of preserving my hearing and the link between hearing and the brain. I highly recommend Duet Hearing to anyone in need of hearing care and support!

Holly Brockman

May 22, 2024

G

I have had these very expensive ($8000.00) hearing aids for a few years. When I went for supplies they said that I needed another hearing test and memory test which makes no sense since I am 80 and most likely don’t remember details ( which has nothing to do with my hearing). They didn’t tell me that they were charging me for each test. Upon examining my ears she said that only one ear had some ear wax which she removed in about 2 minutes (I later found that they charged me $75.00 to do that which was outrageous) Then they cleaned my hearing aids (another $75.00-outrageous) and several other tests that didn’t need to be performed. She changed several settings and now they don’t work as well as before. So they ended up charging me $460.00 (a so called reduced rate) which my insurance doesn’t cover. Obviously I will NEVER BE GOING BACK. Try someone else who doesn’t scam you for your hard earned money.

Jon Sobilo

Oct 29, 2021

G

I had struggled with what I came to understand as hearing loss over the course of a few years. I had a very hard time hearing full conversation when there was background noise, like a busy restaurant or traffic. This made it more difficult to have experiences in public places and made me feel more isolated, especially when I was with groups of people. Dr. Halvorson and her staff at Lake Forest Hearing helped me identify the problem and got me the care I needed. The improvement in quality of life was immediately tangible. With the prescribed hearing aids, I could experience life more fully, even having business meetings outside next to train tracks without missing a beat. The technology is amazing and connects your hearing aids to your phone where you can manage the settings and even use Bluetooth for calls or music.

Bill Walters

Jun 9, 2021

G

The staff was on time and very professional. The office modern with all the equipment they need to test and examine your hearing capability. They are friendly and answer any questions you may ask. I will always be one of there patients. I trust them completely.

thomas kerkes

Jan 30, 2021

G

Place tied to take me for $6,000 I have insurance and yet after a long and arduous discussion about how much it would cost they told me that my deductible would be enough to cover hearing aids again place is a rip-off they tried to take me for $6,000 for hearing aids that cost $1,500 highly un recommended place is a rip-off

Sofia Shlyak

Feb 1, 2020

G

I and my husband Michael are customers of Lake Forest Hearing for 16+years. Dr. Lory Halvorson and her staff are very professional and treat us as a family. We bought 3 pairs of hearing aids with them. They provided multiple comprehensive hearing tests and work very hard in process of testing, fitting and adjusting our hearing aids. We highly recommend them.

Jerry Kowalczuk

Dec 23, 2019

G

They are great to airline employees and assist us with all our hearing needs and information. Great staff..

Alden's Kennels Pet Resort

Dec 16, 2019

G

A wonderful service for military veterans with hearing loss, they are compassionate and knowledgeable of the kind of hearing loss veterans experience from the noise exposer then are subjected to. Glad we found them!

Bryce Swearingen

Dec 11, 2019

G

Great staff. Very helpful. Put me at ease. Knowledgeable and dedicated to your hearing. Thank you for a great visit.

Michael Licata

Dec 11, 2019

G

I've been a patient of Lake Forest Hearing for the past several years and have always found them to be extremely helpful and professional. They go out of their way to assist in making appointments and times that are convenient to my schedule. I've recommended them to friends on several occasions and they also speak highly of their experience.

Maggie Meiners

Dec 11, 2019

G

The care and detail the practice puts into my well being and hearing needs has been fantastic. Dr. Halvorson is passionate about what she does and is always up on the latest technology .

Nick Hirka

Dec 11, 2019

G

Beautiful place — accessible, easygoing, friendly people. Got a hearing test and custom musicians earplugs made and it was effortless. Would recommend for sure.

Eleanor Izac

Dec 11, 2019

G

Although I have a hearing loss, Lake Forest Hearing did not try to sell me hearing aids. I was told that hearing aids would not correct my problem. I really appreciated their honesty. And the exam was very thorough.

trish ryan

Dec 11, 2019

G

Great experience! Very professional,very polite.I wouldnt go anywhere else!

Joe Filippo

Dec 10, 2019

G

I love this place!! Very professional yet they treat you like family! Highly recommend Dr. Halverson and her team! Joe Filippo

Noel Fortaleza

Dec 10, 2019

G

The product that was provided was excellent.

Geovanny Rodriguez

Dec 10, 2019

G

Highly recommended, best doctors.

Beverley Seaver

Dec 10, 2019

G

Dr. Halvorson is an absolute professional in every sense of the word! She is able to customize and program my hearing aids to provide me with the greatest benefit.

John Palmer

Dec 10, 2019

G

The service is typically very good. I am always a little surprised that I am seeing a new audiologist, or at least I hope they're an audiologist, with no warning. I started with Dr. Halvorsen but have seen several other people since. I find it annoying that they are routinely 15-30 minutes behind schedule. The other day I showed up 10 minutes late and still had to wait 20 minutes.

Lynnette vandien bertolotti

Dec 9, 2019

G

The staff at Lake Forest Hearing is outstanding and very nice. The Dr Lori is extremely knowledgable and a true professional !

Bret Sher

Dec 9, 2019

G

I am a professional musician. I have had tinnitus since 1990 and hearing loss since the eighties. I am only 60 years old and have had trouble hearing conversation and other sounds I didn't realize I was missing. Dr. Halvorson helped me find the perfect hearing aids for me. Ever since I put them in I have done nothing but smile. I can hear conversations, televisions, nature, enjoy theater and more. The service, expertise, and product selection is nothing short excellent. I highly recommend the Lake Forest Hearing Professionals!

Billy Grubbs

Dec 7, 2019

G

I have used hearing aids for 20 + years the ones Lake Forest Hearing order for my needs are the Best for my need! If I recall correctly I had bought 5 pairs in the past 20 yrs trying to achieve what Lake Forest Hearing did for me in two hours. A lot of my loss is due to 12 of fireing weapons in the Service. For my need & the Best Results for your money LAKE FOREST HEARING is The Best! I give the ⭐⭐⭐⭐⭐ and more if permitted. Billy G

mrluis66

Dec 6, 2019

G

Very helpful.

Penny Greenspahn

Dec 5, 2019

G

A truly special place.

Pamela Garbarini

Dec 5, 2019

G

friendly, on time

Walid Ghantous

Dec 5, 2019

G

great staff wonderful knowledgeable Drs. very pleasant interaction every time I visit.

Tim Erbele

Dec 5, 2019

G

Excellent help and quality work

Danilo Nava

Dec 5, 2019

G

Excellent customer service ! Very professional!

larry wollman

Dec 5, 2019

G

always was professional when we received our ear plugs back in about 5years ago

P.H. Ogilvie

Dec 5, 2019

G

Dr. Halvorson and her entire staff earn top marks from me. Their dedication to improving my quality of life through improving my hearing has been obvious through the entire process of testing, fitting and adjusting my hearing aids. Never realized everything I had been missing til I got my new hearing aids almost a year ago.

Ted Georgalas

Dec 5, 2019

G

Very courteous, very professional and very friendly.

Tony DeLise

Dec 5, 2019

G

Lake Forest Hearing is an organization that exudes professionalism from the moment one is greeted at the reception desk thru and including the doctors. My grateful experience was being examined thoroughly by professionals who were concerned about my hearing well being as opposed to simply selling me product. Dr.Halverson and Dr. Carlson are caring, well educated and devoted to improving hearing. I highly recommend this outstanding organization Anthony (Tony) DeLise

Richard Chessick

Dec 5, 2019

G

I found Lake Forest Hearing Professionals to be very reliable, patient with the various problems that arose and willing to work hard to adjust and maximize the hearing aids they sold me, which took a lot of their professional time. Lori Halverson was serious about doing a good job and tolerated repeated visits to make sure I was satisfied. I would highly recommend Lori and the Lake Forest Hearing Professionals to anyone who wants a first class job by experts to improve their hearing. Richard Chessick, M.D.

tom t

Dec 5, 2019

G

I have been a customer of Lake Forest Hearing for 10 years. They provide me comprehensive exams and state of the art technology.

Roelof Viskil

Dec 5, 2019

G

Awsome experience

Dave Grinnell

Dec 5, 2019

G

Got the new digital hearing aids from Dr. Lori Halverson. She explained them and set expectaions well. Her front desk people are friendly/warm Great experience (and best of all, the hearing aids are wonderful).